WEBSITE PRIVACY POLICY
ONE HEALTH DIRECT PRIMARY CARE
Website Privacy Policy
Effective November 9, 2026
About this policy
One Health Direct Primary Care respects your privacy. This policy describes information collected, used, and disclosed through www.onehealthdpc.com and general inquiries submitted through our public website.
Information you provide
When you contact us, join a waitlist, or request information about services, we may receive your name, email address, telephone number, service interests, and information included in your message. We use this information to respond, explain services, and coordinate requested scheduling or enrollment.
Medical questions and sensitive information
Public website forms are intended for general inquiries. Please avoid submitting diagnoses, medical records, insurance identification numbers, payment details, or other sensitive information. Current patients should use their established patient communication channel for medical questions and prescription requests. Website forms are not monitored for emergencies. For a medical emergency, call 911.
Website hosting, cookies, and usage information
Our website is hosted by Squarespace. Squarespace may collect technical information such as IP addresses, browser and device details, referring websites, pages viewed, and interactions with the site. Cookies and similar technologies may support website functionality and analytics. Collection depends on enabled features and your browser or cookie preferences. Website usage information helps operate, protect, troubleshoot, and improve the site. Squarespace describes its processing at https://www.squarespace.com/privacy.
Service providers and other disclosures
Providers supporting website hosting, form processing, communications, scheduling, and enrollment may process information needed to deliver those services. Information submitted through a linked scheduling or enrollment service is also subject to that service's privacy terms. Information may be disclosed when required by law or as legally permitted to address fraud, security incidents, or threats to safety.
External links
Links to scheduling platforms, enrollment systems, social media, and other external sites lead to services with their own privacy practices. Review the receiving service's privacy terms before submitting personal information.
Patient information
Information collected in connection with patient care is subject to applicable healthcare privacy requirements and the practice's patient privacy notices. Contact our office to request our Notice of Privacy Practices.
Your choices and requests
You may choose whether to submit information through our website or contact us by telephone. Browser settings may allow you to restrict or delete cookies, which may affect website functions. Where available, use the website's cookie controls to manage preferences. To request access to, correction of, or deletion of information submitted through the public website, contact us below. Requests will be handled as required by applicable law. Identity verification, recordkeeping obligations, and other legal exceptions may apply.
Retention and security
Information is retained according to its purpose, applicable recordkeeping obligations, and the systems used to process it. Website inquiry information and medical records may be subject to different retention requirements. Contact our office for information about a particular submission. No method of internet transmission or electronic storage guarantees complete security.
Children and family inquiries
Our public website is intended for adults seeking information about care for themselves or their families. Parents and legal guardians should submit inquiries concerning children. If you believe a child has submitted personal information directly through the public website, contact us so we can review the submission and take appropriate action.
Changes to this policy
We may update this policy as our website, information practices, or legal obligations change. The effective date identifies the current version. Additional notice will be provided when required by law.
Contact us
One Health Direct Primary Care
1095 Hendersonville Road, Suite G
Asheville, NC 28803
Email: welcome@onedpc.com
Telephone: 828-360-8359